Shipping policy
At Novida Labs, we want to make your shopping experience as convenient and hassle-free as possible. That's why we offer free shipping on all orders, so you can focus on enjoying our premium, plant-based supplements without any added costs.
Where We Ship
We are pleased to offer shipping to addresses within the United States only. Unfortunately, we do not currently ship internationally, but we’re working on expanding our reach in the future.
Processing & Delivery Time
- All orders are processed within 1–2 business days.
- Delivery times typically range from 5 to 7 business days depending on your location within the United States. Please note that some remote areas may experience slightly longer shipping times.
- You’ll receive an email with your tracking information once your order is shipped, so you can keep an eye on your delivery every step of the way.
Free Shipping on All Orders
No matter how big or small your order is, we offer free standard shipping on all purchases made through our website. We believe in providing top-notch products without the added stress of extra costs at checkout.
Order Tracking
Once your order has been shipped, you’ll receive an email with your tracking number. You can use this number to track your order via the carrier’s website. If you have any questions about your order status or need further assistance, don’t hesitate to reach out to our customer support team at support@novidalabs.com.
Shipping Restrictions
Currently, we only ship within the United States. We’re unable to ship to PO boxes, so please provide a physical address during checkout.